Social Care Recruitment: Consistent Marketing That Drives Business

Who: Charles Hunter Associates 


Where: England


Business Size: Medium-sized agency

The social care and social work sectors are facing mounting challenges, from workforce shortages and burnout to rising service demand and underfunding. To stand out in a complex and competitive space, one recruitment agency turned to Prominence for consistent, long-term marketing support.


Our work focused on building a professional, high-performing brand presence across all channels, with activity tailored to support both inbound attraction and business development.


The Challenge


  • Improve digital presence and increase brand recognition
  • Position the agency as a leader in the social care recruitment space
  • Create consistent marketing touchpoints that supported BD efforts
  • Keep content relevant to the fast-changing landscape of social care


Our Solution


Foundational Brand Work


We worked closely with the internal team to build a clear and consistent identity.

  • Developed an EVP tailored to the social care audience
  • Advised on website updates to improve UX and SEO
  • Reviewed content across all channels for tone and consistency


Ongoing Marketing Activity


Our long-term support ensured the brand stayed top of mind.

  • Delivered regular social media content aligned with key themes
  • Ran email marketing campaigns targeting clients and candidates
  • Produced SEO-focused blog content with updates relevant to the sector


Results-Focused Campaigns


Every piece of content was designed with lead generation in mind.

  • Strong open and click-through rates on email campaigns
  • Marketing insights used by recruiters to follow up and convert leads
  • Consistent visibility supporting brand recognition and client trust


Deliverables


  • EVP creation and brand alignment
  • Website UX and content updates
  • Social media content planning and scheduling
  • Email marketing strategy and execution
  • Blog writing with SEO best practices
  • Performance tracking and reporting


The Results


Positioning


A clearly defined brand presence in the social care recruitment space
EVP and messaging aligned with sector-specific challenges and values


Engagement


High-performing email campaigns with strong open and click-through rates
Content actively used for business development by the recruitment team


Productivity


Consistent marketing output without internal resource strain
Scalable strategy to support ongoing growth and visibility

Our Case Studies

Below is a selection of our case studies showcasing the projects we’ve delivered, the sectors we specialise in, and the long-term partnerships we’ve built. Each one highlights the challenges faced, the approach taken, and the results achieved.

February 26, 2026
Introduction In October 2024, Future Education, a prominent recruitment agency specialising in the education sector, collaborated with Prominence to optimise their Google Ads strategy for attracting top-tier candidates in the South London region. With over 20 years of experience and an experienced team, the agency is a trusted name in the local education sector. Despite operating in a highly competitive market, they excel in sourcing and placing educators in schools across South London. Background The business is highly respected, and although well-known in their sector, face an ongoing challenge of attracting educators who they can place into temporary and permanent roles in primary, secondary and SEND school settings. Along with competing with other agencies, the education sector faces staff shortages and a lack of new talent entering the sector. Challenge Prominence faced the challenge of conducting a comprehensive audit and assessment of Future Education's existing Google Ads presence, with the goal of providing actionable recommendations to enhance response rates and improve the quality of applications received. Solution The Prominence team provided several strategic recommendations to Future Education and implemented the following updates and ongoing enhancements to their Google Ads campaigns: Streamlined Ad Structure : Reduced the number of ads from over ten to three (Primary, Secondary, and SEND) to optimise budget allocation and improve targeting accuracy. Enhanced Tracking and Reporting : Updated ad tracking and configured goals in Google Analytics to ensure precise measurement and reporting of responses. Optimised Keywords : Refined keywords to better reach the target audience, while expanding negative keywords to minimise unplaceable responses. Improved Ad Performance : Adjusted search keywords and headlines to increase click-through rates and attract higher-quality candidates. Budget Realignment : Reassigned the budget based on campaign responses, reducing clicks and impressions but significantly improving the quality of responses. Result Over a two-month period, the campaign generated over 150 responses, with more than half evaluated by the Future Education team as highly placeable candidates.
Four people in an office looking at papers on a table, discussing work.
February 3, 2026
The Client Who: Konstrukt – Construction Recruitment Specialists Where: New Zealand Business Size: Fewer than 6 team members at project start Timeframe: 2022 – ongoing
Four people collaborating at a table, looking at papers with charts and graphs, in a modern office.
February 3, 2026
Who: Chain Reaction Where: Melbourne, Australia Business Size: 1-person business
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